This Privacy Policy describes how NewEnglandBluestone.com (“we,” “us,” or the “Site”) collects, uses, shares and protects information when you visit the Site or use our quote and contact services. By using the Site, you agree to the practices described here.
Information you provide directly. When you submit our quote or contact forms, we collect the information you enter, which may include: name, email address, phone number (optional), state and town, project type and dimensions, and any details you include in free-text fields. If you email us directly, we receive your address and message contents.
Information collected automatically. Like nearly all websites, the Site and its service providers may automatically collect standard technical information: IP address, approximate location derived from it, browser type and version, device type, operating system, referring URLs, pages viewed, and timestamps. This is collected through server logs and, where enabled, cookies and similar technologies.
Information we do not collect. We do not request or knowingly collect payment card data, government identification numbers, or sensitive personal categories through this Site.
We use the information we collect to: (a) prepare and deliver the quotes and responses you request; (b) connect your project, at your request, with material suppliers and installation professionals serving your area; (c) communicate with you about your inquiry; (d) operate, secure, maintain and improve the Site; (e) understand aggregate usage and content performance; and (f) comply with legal obligations. We do not use your form data for unrelated marketing lists, and we do not sell your personal information.
We share personal information only: (a) to fulfill your request — quote details are shared with the suppliers or contractors needed to price and, if you proceed, serve your project; (b) with service providers that operate the Site's infrastructure — hosting (e.g., our web host), form processing and email delivery — bound to use data only to provide those services; (c) for legal reasons, if required by law, legal process, or to protect rights, safety and the integrity of the Site; and (d) in a business transfer, if the Site's assets are transferred, in which case this policy continues to govern.
The Site may use cookies and third-party analytics services (such as Google Analytics) to understand how visitors use the Site — pages visited, session duration, approximate geography, and acquisition source. Analytics providers may set their own cookies and process data under their own policies. You can control or delete cookies through your browser settings, and the Site remains fully usable with cookies disabled. Where our analytics tooling supports IP anonymization or similar privacy features, we enable them. We do not currently respond to “Do Not Track” browser signals, as no consistent industry standard exists.
Form submissions are retained for as long as reasonably needed to service your inquiry, maintain business records, and satisfy legal, accounting and dispute-resolution purposes, after which they are deleted or anonymized. Technical logs rotate on standard infrastructure schedules.
The Site is served over HTTPS, and form submissions travel encrypted to our form processor. We use reputable infrastructure providers and limit access to personal information to what operating the service requires. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security — please avoid submitting information beyond what a quote requires.
You may request access to, correction of, or deletion of the personal information we hold about you at any time via the contact page or info@newenglandbluestone.com; we honor verified requests. Residents of states with comprehensive privacy laws (including California, Colorado, Connecticut, Virginia and others) may have specific statutory rights — to know, correct, delete, and opt out of certain processing — which we honor as those laws require. We do not sell personal information or process it for cross-context behavioral advertising.
The Site is intended for adults planning home-improvement projects and is not directed to children under 13. We do not knowingly collect information from children; if you believe a child has provided us information, contact us and we will delete it.
The Site links to third-party websites (for example, suppliers, tools, or references). Their privacy practices are their own; this policy does not cover them.
We may update this Privacy Policy from time to time. The effective date above reflects the current version; material changes will be reflected on this page. Continued use of the Site after changes constitutes acceptance.
Privacy questions or requests: info@newenglandbluestone.com or the contact page.